FAQ

Which payment options are available in EMS Commerce?

Cash, Bank Transfer, L/C, Western Union, UPT, Moneygram, Zolotaya Korona (Golden Crown).

Are the Machinery under guarantee?

We sell used and sometimes new equipment. The new machines that we supply are under guarantee for 1 or 2 years depending on the manufacturing factory’s terms. The used equipment that we offer, are going through a valuation ration, but as we are not the manufactureres, we only guarantee the good working of the machinery during the purchase and unfortunately not more than that.

You don’t have the machine I need, can you find it?

Yes, we can. If not the same, we can find an analog of it. Kindly direct your request to us and we will let you know about the result.

If I buy a machine from you, can you organize the transport?

Ofcourse.

I don’t have a company and I don’t know anything about the import/export issues. If I buy a machine from you, how can you send it directly to my place?

No worries, we handle the procedure entirely. We can organize the transport and the custom clearance in your country and make it be dispatched till your door without problem.

What are the working timetable of your company?

EMS Commerce works from 08:00-18:00 (local time) from M-F. But we are also available most of the time through the mobile phones or mails